Privacy Policy

Last updated: 27.05.2026

This Privacy Policy explains how customer and visitor information is collected, used, and protected when using naderbahsounstudios.com.

This website presents the artistic work and studio practice of Nader Bahsoun. The online shop is operated by VICTORIA FIORAVANTE, a UK-based seller acting as seller of record for purchases made through the shop.

1. Information We Collect

When you visit the website or place an order, we may collect information such as:

  • name

  • email address

  • billing address

  • shipping address

  • phone number, if provided

  • order details

  • payment status

  • customer messages

  • delivery information

  • technical information such as browser type, device type, IP address, and website usage data

Payment card details are processed securely by Stripe or the payment processor available at checkout. We do not directly store full card details.

2. How We Use Your Information

We use customer and visitor information to:

  • process orders

  • confirm payments

  • arrange print production

  • arrange shipping and delivery

  • provide customer support

  • handle refunds, returns, damaged items, and chargebacks

  • communicate about orders

  • maintain sales and accounting records

  • protect against fraud or misuse

  • improve the website and customer experience

  • comply with legal, tax, accounting, and business obligations

3. Payment Processing

Payments are processed through Stripe or another payment processor shown at checkout.

When you make a purchase, payment information is handled by the payment processor according to its own privacy and security policies.

4. Website Hosting and Platform

This website is built and hosted using Squarespace.

Squarespace may collect and process certain visitor, analytics, order, and technical data necessary to operate the website, provide ecommerce functionality, and maintain security.

5. Printing, Shipping, and Fulfillment Partners

To produce and deliver orders, customer information may be shared with third-party printing, fulfillment, shipping, courier, postal, or customs partners.

This may include:

  • customer name

  • shipping address

  • email address

  • phone number, where required

  • product/order details

  • delivery information

Printing and fulfillment may be handled by a specialist third-party print-on-demand partner in the background. Customer information is shared only where necessary to produce, package, ship, deliver, or support the order.

6. Who Can Access Customer Data

Customer/order information may be accessed by:

  • VICTORIA FIORAVANTE, as shop operator and seller of record

  • Nader Bahsoun, where necessary for shop administration, customer support, artwork/product matters, or website management

  • Squarespace, as website platform

  • Stripe, as payment processor

  • third-party printing and fulfillment partners where needed

  • shipping, courier, postal, or customs partners where needed

  • accountants, legal advisors, or authorities where required for compliance

7. Marketing Emails

We will only send marketing emails, newsletters, or promotional updates if you have chosen to receive them, where required by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us at:

naderbahsounstudios.com

Order-related emails are not marketing emails and may still be sent when necessary to process or support a purchase.

8. Cookies and Analytics

This website may use cookies or similar technologies to:

  • operate the website

  • remember preferences

  • process orders

  • improve performance

  • understand website traffic

  • support security

  • provide analytics

You may be able to manage cookies through your browser settings or through any cookie banner/settings provided on the website.

9. Data Retention

We keep customer information only as long as reasonably necessary for:

  • order fulfillment

  • print production and shipping support

  • customer support

  • accounting and tax records

  • legal compliance

  • dispute resolution

  • fraud prevention

  • legitimate business records

The exact retention period may depend on legal, tax, accounting, or operational requirements.

10. Your Rights

Depending on where you live, you may have rights to:

  • request access to your personal information

  • request correction of inaccurate information

  • request deletion of certain information

  • object to or restrict certain processing

  • withdraw marketing consent

  • request a copy of certain data

To make a request, contact:

naderbahsounstudios@gmail.com

We may need to verify your identity before responding.

11. International Customers

If you order from outside the United Kingdom, your information may be processed in the UK or by service providers in other countries, including payment, website, printing, fulfillment, shipping, or courier providers.

By placing an order, you understand that your information may be processed as needed to complete the transaction, produce the item, and deliver the order.

12. Security

We take reasonable steps to protect customer information. However, no website, online platform, or digital transmission can be guaranteed completely secure.

Please contact us if you believe there has been an issue with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

14. Contact

For privacy, data, order, or shop-related questions, contact:

naderbahsounstudios@gmail.com