Shipping Policy

Last updated: 27.05.2026

This Shipping Policy explains how orders placed through naderbahsounstudios.com are processed, printed, fulfilled, and shipped.

The online shop is operated by VICTORIA FIORAVANTE, a UK-based seller acting as seller of record. Artworks are created by Nader Bahsoun and sold under authorization/license.

Printing, packaging, and shipping may be handled in the background by a specialist third-party fine art print-on-demand and fulfillment partner. Customers purchase directly through this website, and order support remains handled by the seller of record.

1. Order Processing and Print Production

Most print orders are produced on demand after the customer places an order. This means your artwork may be printed, checked, packaged, and shipped only after payment has been confirmed.

Production and fulfillment times may vary depending on the product, paper type, print size, framing or mounting options, destination, and fulfillment workload.

As a general estimate, print-on-demand orders may be fulfilled within approximately 2–5 working days, after which delivery time depends on the shipping destination and courier/postal service.

If there is a significant delay with your order, we will try to contact you using the email address provided at checkout.

2. Shipping Locations

We currently ship to worldwide.

Some destinations may not be available due to shipping restrictions, courier limitations, customs issues, or temporary service disruptions.

3. Shipping Costs

Shipping costs are calculated at checkout, unless otherwise stated.

Shipping costs may vary depending on:

  • destination country

  • package size and weight

  • product type

  • courier or postal service

  • tracking options

  • packaging requirements

  • production or fulfillment location

4. Tracking

Where available, tracking information may be sent to the customer after the order has been shipped.

Tracking notifications may be sent by the shop, Squarespace, the fulfillment partner, or the courier, depending on the order setup.

Some lower-cost or local shipping methods may not include full tracking.

5. Customs, Import Duties, and Local Taxes

International customers are responsible for any customs duties, import taxes, VAT, handling fees, or local charges applied by their country unless clearly stated otherwise at checkout.

Orders may be fulfilled from different production locations depending on the customer’s destination and the fulfillment partner’s routing. This can sometimes reduce cross-border shipping issues, but customs duties, import taxes, or local charges may still apply.

These charges are not controlled by us and are not included in the product price or shipping cost unless clearly stated at checkout.

We are not responsible for customs delays or for packages held by customs authorities.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is delayed, lost, returned, or delivered incorrectly because of an incorrect or incomplete address, we may not be able to offer a refund or replacement.

If you notice an error in your shipping address, contact us immediately at:

naderbahsounstudios@gmail.com

We cannot guarantee that changes can be made after an order has been processed, printed, packed, or shipped.

7. Lost or Delayed Packages

If your package appears delayed or missing, please contact us at:

naderbahsounstudios@gmail.com

We will review the situation and may contact the fulfillment partner, courier, or shipping provider where possible.

We are not responsible for delays caused by customs, postal services, courier companies, incorrect addresses, production delays, or events outside our control. However, we will do our best to help resolve the issue.

8. Damaged Packages

If your order arrives damaged, please contact us within 14 days of delivery with:

  • your order number

  • photos of the damaged item

  • photos of the packaging

  • photos of the shipping label, if available

  • a description of the issue

Please do not throw away the item or packaging until the issue has been reviewed. We may need this information to review the issue with the fulfillment partner and/or courier.

For more information, see our Refund & Returns Policy.

10. Delivery Times

Delivery Time
Estimated delivery times depend on the destination, shipping method, and fulfillment route. Delivery times are estimates only and are not guaranteed. Delays may occur due to production timelines, customs, courier delays, postal disruptions, holidays, weather conditions, incorrect addresses, or circumstances outside our control.

9. Contact

For shipping questions, contact:

naderbahsounstudios@gmail.com